How do I place an order for delivery?
Next-day delivery is currently available from the ABC store locations listed above. Same-day delivery is not currently available.
To place an order for next-day delivery, you must live in Virginia within the 50-mile delivery zone of one of these stores. To have products delivered, follow these steps:
How do I know if I am eligible for delivery?
- Select one of the delivery stores above using the store finder tool.
- Click “Make This My Store.”
- Add products to your cart.
- Select “Deliver My Order” and enter your delivery information. This validates whether your address is eligible for next-day delivery from your selected store. (This option is not shown in the shopping cart for stores that do not currently offer delivery service.)
After you select "Delivery My Order" on the checkout page, you will have the opportunity to enter your delivery address and validate that it is eligible. If you receive a message that indicates your address is not eligible for delivery, we cannot deliver to your home at this time, but you can still place an order for in-store or curbside pickup.
Is there a minimum order for delivery?
Yes, the order minimum is $10. The maximum order limit is 12 bottles.
How do I track my order?
When you place an order, you will receive an Order Receipt email that contains a link to a tracking page on Virginia ABC's website. This page provides status updates for your order, as well as links to a UPS tracking page once the order has been shipped. Additionally, you are notified by email when your order is on its way.
How soon after I place an order will it be delivered?
Delivery orders that are placed Monday–Thursday, before 2 p.m., will be delivered next day. Orders placed Friday–Sunday may take 2–3 days to arrive at your home.
Do I have to be present to receive my delivery?
Either you or someone else who is 21 years of age or older must be present at the residence to receive the package.
How do I return products that were delivered to my home?
Returns for delivery items must be conducted in a store. Please present the Order Receipt that you received by email to receive a refund for the products. Delivery fees are nonrefundable for orders that have been delivered. View our return policy.
How do I cancel my order?
When you place an order, you will receive an Order Receipt email that contains a link to a tracking page, which allows you to request a cancellation for a full refund before it is ready to ship. Orders that are ready to ship cannot be cancelled; however, the products can be returned to a store for a full refund, minus the nonrefundable delivery fee. View our return policy.
Will Virginia ABC offer delivery at more stores in the future?
Yes, we are working toward making delivery more widely available in the commonwealth.