Virginia ABC Web Policy

The following information explains the Internet Privacy Policy, which the Virginia Department of Alcoholic Beverage Control (ABC) has adopted for its website. The following is intended to explain our current Internet privacy practices, but shall not be construed as a contractual promise. We reserve the right to amend these practices and procedures at any time without prior notice.


ABC or any ABC employee makes no claims, promises or guarantees about the accuracy, completeness, adequacy, or timeliness of any information published on this website. ABC expressly disclaims all liability, whether direct or indirect, for any loss or damage arising out of use, reference to, or reliance on any information presented on this website.

ABC makes no warranty, representation or undertaking of any kind, whether expressed or implied, with respect to the contents of this website or its links to other websites. The ABC website contains links to various other websites, whose privacy practices we do not control. If you have questions or concerns about a website we link to, please read the privacy and security information for that site.

Reference of any product, process or service, or the use of any trade, firm or corporation name on this website or sites linked from this website, does not constitute a recommendation or endorsement by ABC. The information and statements contained on this website shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of ABC or the Commonwealth of Virginia.

Linking Policy

Our website contains links to other public or private websites whose content and privacy practices we do not control. Links to external sites are provided as a service to our visitors. ABC does not endorse messages from these websites and is not responsible for content of linked organizations.

ABC determines which external websites are linked to. Links to external websites and pages may be removed or replaced at the sole discretion of ABC at any time without notice.

Use of Cookies

ABC employs "cookies" to provide users with tailored information. A "cookie" is an element of data that a website, when visited by a user, sends to that user's browser, which, in turn, may store that element on the user's hard drive or memory. ABC uses cookies to better serve users of our site; any cookies sent by ABC will be marked so that they will be accessible only by the ABC website. Any user may block or delete our cookies from his or her hard drive. However, by disabling cookies, certain site features and functionality may no longer work properly, or at all.

The ABC website may share your anonymous tracking information with third parties for the purpose of improving ABC's services.

This website uses Google Analytics. View Google Analytics Privacy Policy for more information.

Privacy Policy

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the "Government Data Collection and Dissemination Practices Act", the "Virginia Freedom of Information Act", and by any applicable U.S. federal laws. ABC's Freedom of Information Act Policy is located at www.abc.virginia.gov/FOIA.html.

Information Collected and How it is Used

We endeavor to collect only the minimum amount of information needed to provide services. If you do nothing during your visit to the ABC website but browse or download information, we automatically collect and store the following information about your visit:

  1. The Internet domain and IP address from which you accessed our site;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The pages visited; and
  5. If you linked from another website, the address of that website.

This information is strictly used for statistical reporting purposes.

Collecting a minimum amount of personal information is necessary in order for ABC to deliver the services requested. We only collect, retain, and use personal information where we believe it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by our customers.

Restrictions on the Disclosure on Customer Information

We do not sell or rent our online customer information to any outside company or organization. We do not reveal specific information or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of Information via Established Security Procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Website Security

ABC maintains security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information, or otherwise cause damage. Information on individuals causing damage to the Web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.


ABC provides help for downloads available from this website. See Download Help for links to plugs-in used on this site.

Customer Comments

If you have questions about this web policy or the practices of this website, please contact us at: webmaster@abc.virginia.gov.