Virginia ABC > Virginia ABC Web Policy

Virginia ABC Web Policy

The following information explains the Internet Privacy Policy Virginia ABC has adopted for its website. It is intended to explain our current internet privacy practices, but shall not be construed as a contractual promise. Virginia ABC reserves the right to amend these practices and procedures at any time without prior notice.


Virginia ABC or any Virginia ABC employee makes no claims, promises or guarantees about the accuracy, completeness, adequacy or timeliness of any information published on this website. Virginia ABC expressly disclaims all liability, whether direct or indirect, for any loss or damage arising out of use, reference to, or reliance on any information presented on this website.

Virginia ABC makes no warranty, representation or undertaking of any kind, whether expressed or implied, with respect to the contents of this website or its links to other websites. The Virginia ABC website contains links to various other websites, whose privacy practices we do not control. If you have questions or concerns about a website we link to, please read the privacy and security information for that site.

Reference of any product, process or service, or the use of any trade, firm or corporation name on this website or sites linked from this website, does not constitute a recommendation or endorsement by Virginia ABC. The information and statements contained on this website shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of Virginia ABC or the Commonwealth of Virginia.

Linking Policy

Our website contains links to other public or private websites whose content and privacy practices we do not control. Links to external sites are provided as a service to our visitors. Virginia ABC does not endorse messages from these websites and is not responsible for content of linked organizations.

Virginia ABC determines which external websites are linked to. Links to external websites and pages may be removed or replaced at the sole discretion of Virginia ABC at any time without notice.

Third-party websites currently linked include DoorDash, Elavon, Mailchimp and UPS

Use of Cookies

Virginia ABC employs "cookies" to provide users with tailored information. A "cookie" is an element of data that a website, when visited by a user, sends to that user's browser, which, in turn, may store that element on the user's hard drive or memory. Virginia ABC uses cookies to better serve users of our site; any cookies sent by Virginia ABC will be marked so that they will be accessible only by the Virginia ABC website. Any user may block or delete our cookies from his or her hard drive. However, by disabling cookies, certain site features and functionality may no longer work properly, or at all.

The Virginia ABC website may share your anonymous tracking information with third parties for the purpose of improving Virginia ABC's services.

This website uses Google Analytics. View the Google Analytics Privacy Policy for more information.

Privacy Policy

Virginia ABC protects our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the "Government Data Collection and Dissemination Practices Act," the "Virginia Freedom of Information Act" and by any applicable U.S. federal laws. Virginia ABC's Freedom of Information Act policy is located at www.abc.virginia.gov/FOIA.html.

Information Collected and How It Is Used

Virginia ABC endeavors to collect only the minimum amount of information needed to provide services. If you do nothing during your visit to the Virginia ABC website but browse or download information, we automatically collect and store the following information about your visit:

  1. The internet domain and IP address from which you accessed our site;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The pages visited; and
  5. If you linked from another website, the address of that website.

This information is strictly used for statistical reporting purposes.

Collecting a minimum amount of personal information is necessary in order for Virginia ABC to deliver the services requested. We only collect, retain and use personal information where we believe it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by our customers.  All these categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Restrictions on the Disclosure on Customer Information

Virginia ABC does not sell or rent our online customer information to any outside company or organization. We do not reveal specific information or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law, or expressly permitted by the user for the purpose of transacting business through our website.

Protection of Information via Established Security Procedures

Virginia ABC maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Website Security

Virginia ABC maintains security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information, or otherwise cause damage. Information on individuals causing damage to the web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

Promotional Text Alert Terms and Conditions

By subscribing to Virginia ABC SMS (Short Message Service) text messages, you agree to receive recurring autodialed marketing and promotional messages, including but not limited to messages regarding limited availability product drops, at the mobile phone number(s) used at the time of opt-in. View the full terms and conditions.

Online Ordering Text Alert Terms and Conditions

As part of the online order checkout process, customers may opt-in to receive a single text message for each online order. View the full terms and conditions.


Virginia ABC provides help for downloads available from this website. See Download Help for links to plugs-in used on this site.

Customer Comments

If you have questions about this web policy or the practices of this website, please contact us at: [email protected]. For additional contact information for various agency operations, please see the Contact Us page.