Store
COVID-19 Update
Virginia ABC wants to assure our customers that the health and safety of our extended community is our priority. We have adjusted some of our business practices and are practicing social distancing to minimize the possibility of exposure. Read more about our response to COVID-19.
With more than 380 stores in convenient locations throughout the commonwealth, Virginia ABC is dedicated to providing those age 21 and older with an enjoyable, modern shopping environment. Considerable planning is involved in determining locations for new stores to ensure optimum customer service and profitability for the commonwealth.
Store Basics
Return Policy
Purchases made at a Virginia ABC store may be returned at any store. A customer must be 21 years of age or older to receive a refund. No refunds will be issued for nonstocked special order items or closeout items. Cash refunds in excess of $500 may be issued by check from the Richmond office. View our full return policy.
Holidays
Virginia ABC stores are closed on Thanksgiving, Christmas Day and Easter. There may be limited hours on other holidays.
ID Policy
Sales are prohibited to those under 21 years of age. Virginia ABC's policy is "We ID under 30": One valid ID will be required as proof of age; a second ID may be requested. Acceptable forms of primary identification must contain a photograph, signature, height and date of birth.
Customer Credit Card Information
Credit card transactions processed at Virginia ABC’s central office in Richmond may be referenced on customer credit card statements as "ABC Store 704."
Special Orders
Virginia ABC offers more than 2,600 products, which you can browse in stores or online. If you cannot find a product, please ask your local ABC store about making a special order.
Feedback
Submit an evaluation of your shopping experience in a Virginia ABC store to help us serve you better. Our goal is to provide the best service possible!
Employment
Interested in working in a Virginia ABC store? Find out more about store employment.
FAQs
If you have a question about Virginia ABC stores, explore frequently asked questions (FAQs).
Products are not shipped from this website or from Virginia ABC stores. Sales are prohibited to those under 21 years of age.
Stores
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Store Experience
