Licensee Training

Managers' Alcohol Responsibility Training (MART) is a free, six-hour course instructed by a team of Virginia ABC special agents. MART courses are offered in February, June and October.

MART is recommended for:

• Virginia's on-premise and off-premise licensees
• managers
• owners

At the completion of MART, participants will be able to:

• understand laws, rules and regulations that govern alcohol sales and consumption in Virginia
• understand requirements of operating an ABC licensed business
• prevent intoxicated and underage customers
• document alcohol-related incidents
• understand procedures for employing minors
• use advertising properly
• check IDs correctly
• manage confrontational situations with customers
• understand sample alcohol policies
• utilize compliance assistance from Virginia ABC special agents

Responsible Sellers & Servers: Virginia's Program (RSVP) is a free, three-hour course instructed by a team of Virginia ABC special agents.

RSVP is recommended for:

• Virginia's on-premise and off-premise licensees
• clerks
• cashiers
• wait staff
• bartenders
• "front line" employees

At the completion of RSVP, participants will be able to:

• understand laws, rules and regulations that govern alcohol sales and consumption in Virginia
• prevent intoxicated customers
• refuse sales to underage and intoxicated customers
• examine IDs
• document alcohol-related incidents