Loading...
PLEASE NOTE: Some ABC stores may be closed, have delayed openings or close early due to weather conditions and to ensure the safety of our customers and employees. If your area is receiving winter weather, please call your local store before you head out.
Store
Virginia ABC > Licenses > Training

Licensee Training

restaurant server on computer

At this time, licensee training courses will be available online only. Click above to register for online training. We will continue to monitor the situation and update our website regarding future classroom courses.

Register today for Virginia ABC’s FREE licensee training! For your convenience we offer two licensee responsibility courses—Responsible Sellers & Servers: Virginia’s Program (RSVP) and Managers’ Alcohol Responsibility Training (MART) to assist businesses in shouldering their many responsibilities for maintaining a safe and regulated operation, which include preventing underage sales and consumption of alcoholic beverages. The classes were designed to support sellers and servers in understanding the facts of alcohol education and prevention and Virginia ABC’s laws and regulation. The trainings provide the participants the tools and knowledge needed to be successful and compliant.

Alcohol Delivery Training Resources

 
Alcoholic Beverage Delivery Guide 

These free training guides for licensees and delivery drivers about alcohol delivery are recommended for:

  • Virginia's on-premise and off-premise licensees
  • clerks
  • cashiers
  • wait staff
  • bartenders
  • "front line" employees
  • delivery drivers
These resources will help you to be able to:
  • understand laws, rules and regulations that govern alcohol sales and delivery in Virginia
  • prevent delivery to intoxicated customers
  • refuse sales and delivery to underage and intoxicated customers
  • examine IDs
Read more about alcoholic beverage delivery.

Responsible Sellers & Servers: Virginia's Program (RSVP)

 

 This free, three-hour course is instructed by a team of Virginia ABC special agents and is recommended for:

  • Virginia's on-premise and off-premise licensees
  • clerks
  • cashiers
  • wait staff
  • bartenders
  • "front line" employees

At the completion of RSVP, participants will be able to:

  • understand laws, rules and regulations that govern alcohol sales and consumption in Virginia
  • prevent intoxicated customers
  • refuse sales to underage and intoxicated customers
  • examine IDs
  • document alcohol-related incidents

Managers' Alcohol Responsibility Training (MART)

 

 

This free, six-hour course is instructed by a team of Virginia ABC special agents. Offered in February, June and October, MART is recommended for:

  • Virginia's on-premise and off-premise licensees
  • managers
  • owners

At the completion of MART, participants will be able to:

  • understand laws, rules and regulations that govern alcohol sales and consumption in Virginia
  • understand requirements of operating an ABC licensed business
  • prevent intoxicated and underage customers
  • document alcohol-related incidents
  • understand procedures for employing minors
  • use advertising properly
  • check IDs correctly
  • manage confrontational situations with customers
  • utilize compliance assistance from Virginia ABC special agents

Contact Us

Education and Prevention
(804) 977-7440
education@virginiaabc.com

Like Education and Prevention on Facebook

The Advantages of Training

The Virginia code provides for a reduction in the length of any suspension and a reduction in the amount of any civil penalty for any retail licensee where the licensee can demonstrate that it provided to its employees alcohol server or seller training certified in advance by Virginia ABC (COV §4.1-227).

Training Approval Program

Learn how to submit your training program for approval. If your business conducts its own alcohol server training course, you can have it approved by Virginia ABC, pursuant to COV 4.1-227(E). Once approved, it will be your responsibility to keep your program updated with changes to Virginia's codes and regulations, and to maintain all records of training classes conducted.

Retail Resources

Looking for guidance about happy hour advertising, preventing underage sales or other licensee issues? Visit the retail licensee resources section, designed to support licensed establishments in understanding and following Virginia's ABC laws and regulations.

ABC Special Agents

Special agents are the primary resource for questions related to operating a business with an ABC license. Contact a special agent via your regional ABC office.