Choose a specific store to view inventory and place orders, by clicking My Store in the page header. You may also use the Store Finder. Almost all products in stores are available for online ordering. Additionally, most products not in a store can be shipped to the store for pickup in 7-14 days. The few exceptions include closeouts and limited availability products.
No. Your products must come from a single store. Before you begin shopping, please choose a specific store to view inventory and place orders. Changes in store selection may change product availability.
All spirits categories are available for online ordering. If you don't see an Add to Cart button, please first select a store and choose a product size. If the product is still unavailable for ordering, the most likely reason is that inventory is not available in your store, and you must shop a different store.
Only a few groups of products are always unavailable for online ordering. Currently, these include:
The $10 minimum is calculated before tax.
A single online order currently can be for no more than $1,000.
When we receive your order, you will see an Order Confirmation screen. Also, we will email an Order Receipt with an order summary and link to an order tracking page. If you do not receive an Order Receipt email within 20–30 minutes, please check your spam folder. If you still have not received it, we can send the Order Receipt email again—simply email our customer support team at abc-pst@virginiaabc.com, providing your name and order information.
Note: Please wait at least 2 hours before picking up your order at the store. After purchase, you can also schedule curbside pickup using your order tracking page.
On your Order Receipt email, we will provide a tracking number and link to an order tracking page. This page provides status updates and also the ability to schedule curbside pickup and cancel your order.
On your order tracking page, we will provide status updates for your order. These include:
No. Once an order is placed, it cannot be changed; however, you can cancel the order on your order tracking page and then place a new order.
Once you complete your purchase, a scheduling link is available on your Order Confirmation screen. Scheduling is also available on your order tracking page. A link to this page is provided in your Order Receipt email. Learn more about curbside pickup.
Your order will be assembled and become ready for pickup at the Virginia ABC store that you selected. Online orders are not transferable between stores. Products from multiple stores cannot be combined in one order.
Note: Please wait at least 2 hours before picking up your order at the store. After purchase, you can also schedule curbside pickup using your order tracking page.
Products already in stock at your store are generally ready for pickup within 2 hours. Ship to Store products are ready for pickup within 7-14 days. To simplify the pickup experience, considering taking advantage of curbside pickup. We will provide a scheduling link for curbside on the Order Confirmation screen as well as on your order tracking page.
For all orders, you must provide a valid photo ID to pick up your order. For in store pickup, please wait at least 2 hours before arriving at the store, and see a Virginia ABC sales associate to complete your transaction. For curbside pickup, please park in a designated spot at your scheduled time and call the store.
During checkout you may designate a single alternate pickup person, who may pick up the order for you. They must be 21 years or older and provide a photo ID. This person may not request a refund.
Products that are discounted on a regular monthly basis are available for online purchase, as long as your store has sufficient inventory. Discounts will be applied as part of the checkout process. Closeout items are not available for online purchase.
Looking for products that are not in your store? Virginia ABC now offers expanded product availability statewide from our central warehouse. Over 2,000 can be ordered online for store pickup in 7-14 days. Shop all Ship to Store products.
Thirty days. The order will also be automatically canceled.
Yes. You may cancel your order online via your order tracking page. You will receive a link to this page in your Order Receipt email once your order is placed. You may also contact our customer service team at abc-pst@virginiaabc.com to cancel an order. Orders must be canceled in full, rather than product by product.
When canceling orders on the same day as they are placed, please note that it may take 24 hours to receive email confirmation of the cancellation request.
Refund requests are issued once the entire order has been picked up or delivered. At that point, it may take up to five business days for your refund to be reflected in your credit card account.
View our FAQs for products in general and for limited availability products.
Submit an evaluation of your shopping experience in a Virginia ABC store to help us serve you better. Our goal is to provide the best service possible!
Interested in working in a Virginia ABC store? Find out more about store employment.
If you have a question about Virginia ABC stores, explore frequently asked questions (FAQs).
For online orders, please email abc-pst@virginiaabc.com. Identify the store and products in your order. Also view our FAQs for online ordering
For limited availability products, please view our FAQs for limited-availability products and lotteries.
We also welcome your feedback through our Online Ordering Feedback form.