Chief Retail Operations Officer
Mark Dunham serves as Virginia ABC’s chief retail operations officer, directing retail operations, warehouse/logistics, real estate and marketing teams. He oversees a staff of approximately 1,000 full-time and more than 3,000 part-time employees and an annual operating budget of nearly $174 million while generating more than $1 billion in revenue. Prior to joining ABC in 2016 as the director of logistics, Dunham had a 25-year career with Southern States Cooperative where he served in many capacities including retail store manager, project manager and business analyst, and in management positions overseeing master data, customer service, wholesale operations and distribution. Dunham has also served as president of the American Production and Inventory Control Society Richmond chapter, a professional association for supply chain management and a provider of research, education and certification programs. He earned his bachelor’s degree in public management from The State University of New York Polytechnic Institute.