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Curbside Pickup

Virginia ABC curbside pickup

New! Curbside Pickup for Online Orders

The convenience of curbside pickup for online orders is now available at ABC stores statewide*! The new service allows customers to schedule contactless pickup for online orders.

To take advantage of curbside pickup, place an online order at a participating store. Not sure if your store is participating? Look for the car icon when you select your store. Once you have placed an order, you will be given an opportunity to schedule your pickup time on your confirmation screen. Curbside pickup instructions will be provided by email.

*Stores 71113118119120121, 123153167168180, 182, 185346, 377378, 416 and 429 are excluded.

Curbside Pickup FAQs

How do I place a curbside pickup order?

Place an online order on our website. You will be prompted to schedule a time for curbside pickup on your order confirmation page. Curbside instructions will be provided in the email you receive when your order is ready.

How do I find stores offering curbside?

Please look for the car icon when you select your store. We are actively expanding curbside pickup to stores across the commonwealth.

How soon after I place an order can I pick it up?

As soon as you place your order, follow the prompts to schedule a curbside pickup time. Pickup must be scheduled at least two hours from the time the order is placed. If you place your order before 3 p.m., you should be able to pick it up the same day.

Can I pick up my order before my selected pickup time?

Curbside pickup allows customers to schedule a specific pickup time, and we ask customers to arrive at their scheduled time. This allows for a smoother pickup experience for customers and the stores. Please select a time for curbside pickup when you place your order to get the earliest possible slot.

Where do I go to pick up my order?

Please pull up to the store at the designated “curbside pickup” parking area. Designated pickup areas vary from store to store.

Do I need to call the store to let them know I have arrived?

Yes, call your store when you arrive to say you are there to pick up your order.

Do I need to sign for my order?

No, a signature is not required.

Do I need to bring my ID?

Yes, as with all online orders, please bring a valid photo ID to show to a retail associate for pickup of your order.

Can I place an order from my car?

We recommend placing an order online from a computer or smartphone. Keep in mind that ABC stores require a minimum of two hours to prepare curbside pickup orders.

Can I place an order by phone?

You cannot place an order for curbside pickup over the phone. Please place your order online. After you place your order, you will be prompted to schedule a time for curbside pickup on your order confirmation page.

Will ABC stores offer curbside pickup on an ongoing basis or is this temporary?

Curbside pickup is here to stay as a convenient option for our customers.

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Need Help?

View FAQs for online ordering

View FAQs for limited-availability products

For questions about an order you've placed, please email abc-pst@abc.virginia.gov. Please identify your store and products.

We welcome your feedback through our Online Ordering Feedback form.