How do I track my order?
Once you place your order, Virginia ABC will confirm the order by email and provide a link to a tracking page specifically for your order. We will also be in touch by email when the order is ready for pickup.
What do the tracking statuses mean?
Received means that the payment for your order has been approved, but Virginia ABC is still routinely awaiting confirmation from the credit card processor before we start preparing it.
Being Processed means that your order has been sent to the store and warehouse to be prepared.
Prepared to Ship means that your "No Minimum" products have been prepared in the warehouse and are waiting to be loaded into a truck.
In Transit means that your "No Minimum" products have left the warehouse en route to the store of your choice.
Ready for Pickup means that your order is ready for you to pick up at the designated store. Virginia ABC will also send an email notification that you can pick up your purchase, with instructions on how to do so.
Adjusted means that we have adjusted your order to reflect availability. In the unexpected event that inventory is no longer available, the store will fulfill as much of your order as possible. You will be notified of this adjustment by email, and the difference between the original and adjusted order will be refunded to you upon pickup.