Supplier and carrier scorecards are tools designed by Virginia ABC's Logistics Division to measure suppliers' and carriers' performance and effectiveness. All scorecards from the fiscal year will be available here. The scorecard calendar “resets” at the start of each fiscal year.
If you have questions about Virginia ABC's supplier or carrier scorecards, please view our instructions on violations or contact ABC's Logistics Division at (804) 213-4657 or (804) 213-4525.
Our goal is for all suppliers to maintain a Supplier Scorecard Overall Score of 95.00 or greater. Maintaining a score of 95.00 or greater will result in having all category 2 fees waived. Scores are taken into account when making listings and promotional decisions.
The scorecard will initially be based on the Delivery Violations from the beginning of the fiscal year on July 1 through the current month. Suppliers will not be subject to category 2 fees until the number of deliveries meets 20 per fiscal year. These fees will be assessed monthly and deducted from merchandise payments by Virginia ABC.
Carrier scorecards provide transparency to carriers making deliveries to the Virginia ABC warehouse. Scorecards keep track of the total number of appointments by carrier, including any incurred cancellations and "no show for a scheduled appointment" violations. We created this scorecard so that suppliers can choose carriers based on their performance.