Virginia ABC > Licenses > Retail Resources > Licensee Ordering

Licensee Ordering


Virginia ABC’s licensing ordering system allows licensees to place orders for distilled spirits and other ABC products around the clock. Supported by the agency’s Management of Inventory and Product Sales (MIPS) system, the licensing ordering function provides 24/7 access to store-specific real-time inventory and enables licensees to view accurate, up-to-date product codes with present and future discounting.

Benefits of licensing ordering include:

  • Greater efficiency
  • Less potential for errors
  • Receive email notifications for submitted orders and orders that are ready for pickup.
  • Create order guides for quick and easy reorders of your frequently ordered items.
Woman viewing Licensee Ordering screen on laptop

Getting Started

Licensees order through the MIPS inventory system. In order to use MIPS, you must set up an Account Central account and request MIPS access. Please set up your account a few business days prior to placing an order.

Download the Licensee Online Ordering Guide (PDF).
Download the MIPS User Guide (PDF).
ABC Store 190

Base Store

We expect licensees to use their base store to pick up orders. Base stores allow us to provide better service and ensure optimal inventory levels. Orders may be placed up to twice a month at another store that isn’t your base, for emergency purposes.

Interested in changing your base store?
Email [email protected].


If I don’t see a specific product, can I still obtain the product?
If you don’t see a product available at your store or want to place a special order or request, fill out the Comments section of the order page or contact your base store directly with your request.

I've placed an order but need to make a change.
Your store can make changes to orders that have been submitted. Please contact your store.

Can I use ABC's website to place orders?
No. Since mixed beverage orders are tax exempt and not prepaid, licensee ordering can only be done through MIPS. ABC website orders are only for retail customers, as they are prepaid and include sales tax.

Can licensees purchase limited availability products?
Through a separate process, licensees in good standing with mixed beverage privilege have the opportunity to purchase limited availability products through the Licensee Limited Availability Lottery. Licensees will have their own allocation of products (20%, like ABC retail lotteries) separate from store customers. Licensees should visit the licensee ordering portal (MIPS) for more information about this program.

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Need Help?

Special agents are the primary resource for questions related to operating a business with an ABC license. Contact a special agent via your regional ABC office. For step-by-step assistance in banquet licensing, see our Licensing Wizard.


Virginia ABC offers free online training to help managers, sellers and servers to become more responsible and better understand ABC laws, rules and regulations. For more information, contact Community Health & Prevention, (804) 977-7440 or [email protected].

Ordering Support

For technical issues: Email [email protected].

For order inquiries or questions: Please contact your base store.