Store
Alcohol Delivery
Have questions about alcohol delivery, both for your staff and delivery drivers? The Delivery Laws and Regulations page will help ensure you are in compliance.
Fake IDs
There is no legal requirement that a customer show identification, but the best way to verify the customer's age is to request picture identification. Learn more about acceptable types of identification and how to determine a fake ID on the Detecting Fake IDs page.
Intoxicated Patrons
It is the responsibility of ABC licensees not to sell alcoholic beverages to an intoxicated person. Sale of alcohol to an intoxicated individual may result in a criminal summons for the individual seller and an administrative violation against the license. Learn how to prevent and deal with intoxicated patrons on the Intoxicated Patrons page.
Product Display
With a growing variety of alcoholic and non-alcoholic products filling shelves at licensed stores around the commonwealth, off-premises licensees must strive to ensure consumer safety and avoid confusion by regulating the display of wine and beer and a relatively new category of products known as “crossover products”. The Products Display Requirements page will help you reduce consumer confusion between the many different products offered.
Underage Sales
The sale of alcohol or nicotine products to an underage person is the most common violation. When selling alcohol or nicotine products, it should be staff’s top priority to focus on the customer and make sure he or she is not underage. The Preventing Underage Sales page will help you stay in compliance.
