As an essential business during the COVID-19 pandemic, Virginia ABC has taken actions to ensure the safety of its employees, customers and to assist our licensee community in what is a challenging time for all.
In our 388 retail stores across the state, Virginia ABC reduced store hours so stores could be thoroughly disinfected and cleaned. Some stores were converted to “counter service” stores in which associates retrieved bottles for customers to decrease unnecessary touching of surfaces. The Authority procured masks, gloves, face shields, hand sanitizer and Plexiglas barriers for each store in the Commonwealth to ensure a safe shopping experience for all.
All stores installed social distancing markers to ensure customers maintained at least 6 feet of separation while shopping. Virginia ABC also instituted curbside pickup at nearly every store, allowing customers to order spirits online and pick them up the same day for a contactless experience. The authority has also begun a home shipping initiative it hopes to continue to grow in the future.
In the ABC warehouse, employees voluntarily wore homemade facemasks prior to the requirement to do so, frequently touched surfaces were cleaned throughout shifts and lunches were brought in to reduce additional risk of exposure to employees.
These actions and others have allowed Virginia ABC to continue serving its vital role to the Commonwealth while taking every necessary precaution to keep our employees and customers safe.