Store
Purchases made at a Virginia ABC store may be returned at any store. A customer must be 21 years of age or older to receive a refund. No refunds will be issued for nonstocked special order items or closeout items. Cash refunds in excess of $500 may be issued by check from the Richmond office. View our full return policy.
Holidays
Virginia ABC stores are closed on Thanksgiving, Christmas Day and Easter. There may be limited hours on other holidays.
ID Policy
Sales are prohibited to those under 21 years of age. Virginia ABC's policy is "We ID under 30": One valid ID will be required as proof of age; a second ID may be requested. Acceptable forms of primary identification must contain a photograph, signature, height and date of birth.
Customer Credit Card Information
Credit card transactions processed at Virginia ABC’s central office in Richmond may be referenced on customer credit card statements as "ABC Store 704."
Virginia ABC offers more than 2,600 products, which you can browse in stores or online. If you cannot find a product, please ask your local ABC store about making a special order.
Submit an evaluation of your shopping experience in a Virginia ABC store to help us serve you better. Our goal is to provide the best service possible!
Interested in working in a Virginia ABC store? Find out more about store employment.
If you have a question about Virginia ABC stores, explore frequently asked questions (FAQs).
Store Information
