Loading...
Store
Virginia ABC > Licenses > VAL System > Onboarding

VAL System Onboarding

IMPORTANT NOTICE: CHANGE TO ABC MAILING POLICY

All notices including renewal billings will be sent to the corporate address for your business. Licenses will continue to be mailed to the establishment address. Please contact your agent via phone or email to provide updated contact, email and address information.

VAL System Notification

For the optimal experience when using the VAL system, we recommend Google Chrome. Microsoft Edge is also supported. Please know that the VAL system is not compatible with Safari or mobile devices. If you have questions, please contact Virginia ABC's Customer Service Center at (804) 213-4513 or email ABC-PST@virginiaabc.com.

Existing Licensees

Note: Onboarding for existing licensees will begin with the renewal period for June 2022.

If you are an existing licensee with Virginia ABC, you will first need to receive a PIN letter. The PIN letter will provide you with instructions on logging in and connecting your licenses to your account. 

  1. If you have an ABC account: Log in using your existing login for Virginia ABC at VAL Login.
  2. If you don’t have an ABC account: Create one by clicking on "Sign Up" at VAL Login.
  3. Once you have successfully logged in, follow the instructions in the pin letter to sync your existing licenses to your VAL account

New Licensees

Note: Currently, VAL is being used only for banquet licensing.

If you are a new licensee with Virginia ABC, you can begin using the system as soon as you create an account.

Begin the account setup process by clicking on "Sign Up" at VAL Login.

Frequently Asked Questions

What If I Don't Have a Virginia ABC Login?

If you don't already have a Virginia ABC login, you can easily create one by clicking on the "Sign Up" link at the bottom of the VAL access page.

What If I Haven’t Received a PIN Letter?

PIN letters will be distributed via a phased approach and will align closely with your renewal month. This process will begin for the May 2022 renewal period. If you have not yet received a PIN letter, it is because your renewal period is upcoming.

Note: PIN letters are only needed for existing licenses. If you are new to Virginia ABC, you can begin using the VAL system simply by setting up a Virginia ABC account. Please visit our VAL Training page for video and downloadable tutorials about  logging in to the VAL system, setting up an account and submitting your license application.  

 
Licensee Masthead
 
Sign up for the Licensee e-newsletter to stay informed about selling and serving alcohol in Virginia.
 

Need Help?

Special agents are the primary resource for questions related to operating a business with an ABC license. Contact a special agent via your regional ABC office.

Licensing Wizard

For step-by-step assistance in determining the license or permit that you need, see our Licensing Wizard.

Training

Virginia ABC offers free online training to help managers, sellers and servers to become more responsible and better understand ABC laws, rules and regulations. For more information, contact Education and Prevention, (804) 977-7440 or education@virginiaabc.com.