Frequently Asked Questions

Which licenses can I apply for using this online form?

You can apply for Banquet, Banquet Special Event, Mixed Beverage Special Event, Banquet/Mixed Beverage Special Event, Mixed Beverage Club Event and Tasting licenses. More information is available once you begin the application process.
Effective July 1, 2017, the following additional banquet license types may be granted: Manufacturer's Beer/Wine Event, Manufacturer's Distilled Spirits Event, Banquet Special Event (Allowing Wine Off Premises Sales) and Banquet/Mixed Beverage Special Event (Allowing Wine Off Premises Sales). To apply for one of these additional license types, please complete the downloadable application form and follow the remittance instructions. A description of each of these new types is included with the form.

How does the application process work?

Applicants complete their applications online from any computer with Internet access. All license applications require payment using a credit or debit card. After receiving payment, your license application will be reviewed by a special agent. If the agent has any questions, they will contact you for more information as needed. If approved, you will receive an email containing a copy of the license as an attachment. You can also print a copy of the license by logging into this system (see the instructions for 'How do I print my license copy?').

Who will see my license application?

Your application is on a secure web server and will be available to the Enforcement Division to investigate your license application.

Which credit cards are accepted by your Web site?

We accept Visa, MasterCard, American Express and Discover.

How do I get a refund if I choose to withdraw my license application?

You may withdraw your license application, but will be charged the application fee. A check for the remaining balance will be sent to you by mail, which could take 60 to 120 days.

Who can I call for help if I have trouble with the online application?

For questions related to banquet license types or status requests, call the ABC regional office closest to you. For technical support with the functionality of the eBanquet system, contact customer support at (804) 213-4513.

Can I save my application before I finish completing it?

No, you must complete all information and submit your payment for processing at one time. Data will not be saved for future editing.

How long does it take to complete the online application?

The time it takes depends on several factors, including: the type of license for which you are applying, your typing speed, etc. Please allow approximately 15-45 minutes to complete the process. You can speed up the process by collecting important information before you begin the application procedure, such as event location address, event dates and times, etc.

How do I apply for a license?

Applying for a license is a three step process: (1) Create a log-in user name and password, which will enable you to come back and apply for a license in the future or check the status of your license application; (2) Enter your online license application; and (3) Enter payment information for the required license application fee. It's important that you read and follow all instructions carefully. Once your payment is authorized, you cannot change any information on the license application. If necessary, you can request our regional offices to change banquet type, date and other details, but you cannot cancel your application. You may withdraw your license application, but will still have to pay the application fee.

Can I apply for more than one license at a time?

Yes, you can apply for an event constituting multiple days or multiple event licenses after registration. The system provides "Application Tips" throughout the application process to guide you and calculates the total amount required for all of your licenses.

When/how can I make changes to my application?

Once your payment is authorized, you cannot change any information on the license application or cancel your application. Changes such as banquet type, date and other details can be made through our regional offices up until your application is approved or your event date. If you choose to withdraw your license application after your payment has been authorized, you will still have to pay the application fee.

How do I print my license copy?

Upon approval of your banquet license application, we will send an email to the address you provided containing a PDF copy of your license. You can also print a copy of your approved license by logging into the eBanquet system. After you've logged in, you will see a list of any current, upcoming and pending licenses. Any approved license will have a corresponding 'Print' link on the right side of the list. Click this link to open a PDF copy of your license in a new window. You will need a PDF reader installed on your computer to view or print your license.

I missed the deadline. Can I still apply?

To submit your banquet license application online, you need to apply at least 12 days prior to your event date. If you missed the deadline, you must go to one of our regional offices to apply in person.

Can I apply by sending my application via e-mail?

No, but you can send your license application through the mail with a check for the required payment amount.

What are the System Requirements?

The eBanquet system is compatible with all modern web browsers and operating systems, including Internet Explorer 7+, and the latest versions of Chrome, Firefox, and Safari. JavaScript is required.